Standard Delivery - Royal Mail Recorded, 2-5 working days delivery
Next Day Delivery - Interlink Next Day Delivery service is used for Horse Rug orders and any orders for more than 2 jackets, available for orders that are placed before 1pm Monday - Thursday for same day dispatch.
* Please note that if you order Jackets and Horse Rugs in the same transaction we will contact you by email regarding delivery, as some of the horse rugs are made to order they can take up to 28 days to manufacture, we may be able to arrange to send your jackets prior to sending your horse rugs.
For International Deliveries for up to 2 jackets we will use Royal Mail International Tracked & Signed.
For Horse Rugs and any orders for more than 2 jackets we will use Interlink, which is also tracked and signed, orders will be delivered between 5-10 working days depending on the country.
You can return items within 14 days of receipt for a refund of that item or to exchange it to a different size or colour of the same item, depending on stock. Please ensure the original labels are attached to the garment.
To return items please complete the returns form that was in your original parcel and send using a recorded or tracked service and ensure you keep a proof of posting, the goods are the customer’s responsibility until they reach the Lavenham warehouse.
The customer is responsible for the payment of returns, unless you have received a faulty item or incorrect item then send to Lavenham using Royal Mail Recorded Delivery and please enclose a copy of your receipt of postage in your parcel and Lavenham will refund the cost of postage on to the card that was used to make the original purchase.